Frequently Asked Questions About Copiers and Managed IT in Tallahassee
Straight answers to the questions Tallahassee businesses ask most about copiers, managed print, IT, and phone systems.
We get these questions every week from law firms, medical offices, CPA firms, associations, and state agencies in Tallahassee and North Florida. Here are straight answers from the team that’s been handling this stuff since 1984.
Copiers & MFPs
What brands of copiers and MFPs do you sell and service?
We are authorized for Canon, Kyocera, Ricoh, and Toshiba. Factory-trained techs, genuine OEM parts, and full service on every machine we sell or lease — all from our shop on North Monroe Street.
Should I lease or buy my copier?
Leasing keeps your monthly cost low and usually includes toner, service, and parts. Buying makes sense if you plan to keep the machine 5+ years and want full ownership. We’ll run both options with your actual meter reads so you see real numbers.
How fast is copier service in Tallahassee?
Most calls in Leon County get same-day response. Our techs live here — we pick up the phone and show up. No call-center nonsense.
Can you service copiers outside Tallahassee?
Yes. We cover Wakulla, Gadsden, Jefferson, Madison, Taylor, and Franklin counties in Florida and Thomasville / South Georgia. Same local response wherever we service.
Can I get a copier under the Florida NASPO state contract?
Yes. We are an authorized vendor on contract #44100000-24-NASPO-ACS for Canon, Kyocera, Ricoh, and Toshiba equipment and managed print services.
Managed Print Services
What is managed print and what does it include?
One flat monthly fee covers monitoring, toner, maintenance, parts, and service on your entire fleet. No more surprise invoices or running out of toner at the worst time.
How much does managed print cost?
Most local customers pay $75–$350 per machine per month depending on volume. We base the price on your actual meter reads and give you a firm quote before you sign.
Is managed print good for law firms and medical offices?
Yes. Law firms get secure print release and confidential workflows. Medical offices get HIPAA-conscious configurations with audit trails and secure release. Both get one local team that actually shows up.
Does managed print include toner and supplies?
Yes — genuine OEM toner is shipped automatically before you run out. Everything is included in the flat monthly rate.
What happens at the end of a managed print contract?
You can renew, change the fleet, or walk away. No long-term traps. We keep customers because the service is good, not because the contract forces them to stay.
Managed IT & Network Services
What is managed IT and how is it different from break-fix?
Managed IT is proactive monitoring, cybersecurity, backups, and support for a flat monthly fee. Break-fix means you pay every time something breaks. Most of our customers switch after one or two expensive emergencies.
How much does managed IT cost for a small business?
Most 10–25 person offices pay $1,200–$3,500 per month depending on devices and services. We’ll give you a clear quote after a quick network assessment.
Is your managed IT HIPAA-ready for medical offices?
Yes. We have years of experience configuring networks, email, backups, and remote access to meet HIPAA and Florida Bar requirements.
How fast do you respond to IT issues?
Critical issues get a live technician on the phone or on site same day in Tallahassee and surrounding counties. We’re local — not a call center in another state.
Can you handle both my copiers and my IT?
Yes — that’s our biggest advantage. One local team, one invoice, no finger-pointing when something stops working.
Phone Systems & VoIP
What is a VoIP business phone system?
It’s a modern cloud-based phone system that runs over your internet. You get voicemail-to-email, auto-attendant, call forwarding, mobile apps, and unlimited calling — usually for a lot less than old hardware systems.
Can I keep my existing phone numbers?
Yes. We port your current numbers with minimal disruption in the vast majority of cases.
Does the phone system work on cell phones?
Yes. Your team gets a mobile app so they can make and receive calls from their cell phone using the office number — perfect for outside sales and field techs.
What happens if my internet goes down?
We set up automatic failover so calls still go through on cell phones or backup internet. We also monitor your connection as part of managed IT.
How much does a business phone system cost?
Most offices pay $25–$45 per user per month including unlimited U.S./Canada calling. We’ll give you an exact quote after we understand your needs.
Working With Advanced Business Systems
How long have you been in business in Tallahassee?
Since 1984. Family-owned, same location on North Monroe Street since 1986. Most of our competitors haven’t been here that long.
Do you really offer same-day service?
For most calls in the Tallahassee area, yes. We’re local and we pick up the phone. We don’t promise what we can’t deliver.
What if I already have a copier or IT provider?
We’ll review your current invoices and contracts at no charge and show you exactly where you’re overpaying or under-protected. No obligation.
Do you work with law firms, medical offices, and CPA firms?
Yes — those are our biggest customer groups. We understand Florida Bar rules, HIPAA requirements, and tax-season volume spikes.
How do I get started?
Call (850) 222-2308 or fill out the form on this page. We’ll schedule a quick visit or remote assessment and give you straight answers with real numbers.
Still Have Questions?
The only way to know exactly what it will cost is to look at your actual usage. Call (850) 222-2308 or fill out the form. We’ll get back to you the same day with real numbers — not a generic sales quote.