What Is Managed Print Services?

Managed print services — MPS for short — is a way of handling all your printing costs, equipment, supplies, and service under one predictable monthly program instead of dealing with it piecemeal. It’s not a new concept, but a lot of businesses in Tallahassee still don’t fully understand what it covers or whether it makes sense for them.

What MPS Actually Includes

A solid managed print program typically covers:

• Equipment: the copiers, printers, and MFPs your office uses — either provided or managed under the program
• Supplies: toner and consumables shipped automatically before you run out
• Service and maintenance: all labor and parts for repairs and routine maintenance
• Software tools: print management software that tracks usage, controls access, and generates reports
• Fleet optimization: right-sizing your devices so you’re not paying for machines you don’t need

How the Billing Works

Most MPS programs use a cost-per-click (CPC) model. You pay a flat rate per page printed — typically a few cents for black-and-white, more for color. That rate covers everything: toner, drums, service, parts. Some programs also include a base monthly lease for the hardware. Either way, you get one bill with no surprise repair invoices.

Who Benefits Most From Managed Print?

MPS makes the most sense if you have multiple devices across your office, high monthly print volume, or staff who spend time managing supplies and calling service vendors. Law firms, medical offices, CPA firms, and busy associations tend to get a lot of value out of it. If you’re printing 500 pages a month total, a simple desktop printer might be all you need.

Common Misconceptions

MPS is not about locking you into buying more equipment. A good provider does a print audit first, figures out what you actually use, and recommends a fleet that matches your real needs — even if that means fewer machines than you currently have. It’s also not just for large companies. ABS works with single-office businesses all the way up to multi-location organizations.