Learning Center
Straight talk on office equipment and IT from a team that’s been doing this since 1984.
Incident Response Plan: 7 Critical Tests for Small Businesses
A practical seven-part test for finding gaps in your small-business incident response plan before ransomware, account compromise, or another cyber incident forces you to use…
Florida Managed Print Contract: A Practical Guide for Agencies
How Florida public entities can use the Florida managed print contract to define fleet scope, compare pricing, set service levels, review security, and plan a…
Zero Trust Printing: 10 Essential Steps to Lock Down Office Copiers in 2026
A practical guide to zero trust printing, including copier risks, Canon imageFORCE safeguards, costs, common pitfalls, and a 10-step office security checklist.
Florida NASPO Copier Contract: How DMS, NASPO, and ACS Fit Together
A plain-language guide to how Florida DMS, NASPO ValuePoint, and Alternate Contract Source 44100000-24-NASPO-ACS fit together for public-sector copier buyers.
DocuWare Pricing 2027: What to Verify Before the December Change
DocuWare pricing guidance points to a December 2026 change. Review the contract, scope, term, support, and deadline details that should be confirmed before committing.
PaperCut September Bulletin: 4 Security Fixes to Verify
PaperCut disclosed four vulnerabilities on September 24, 2026. Here is how to identify the affected components, confirm the fixed versions, and plan a controlled update.
Canon imagePROGRAF TM Series: 2026 Guide for Florida Buyers
Quick answer: Canon announced a new Canon imagePROGRAF TM Series and TX Series lineup on September 15, 2026. The launch includes 12 technical wide-format devices…
AI Receptionist Pilot: 9 Tests Before You Go Live
Before sending real callers to an AI voice agent, test its answers, transfers, escalation, privacy boundaries, accessibility, reporting, and human fallback.
If Your IT Provider Disappeared Tomorrow, Could You Still Control Your Technology?
Check whether your business can recover control of its domain, Microsoft 365 tenant, firewall, backups, phone numbers, passwords, and cloud systems.
Ricoh Always Current Technology v2.4: 5 Smart Security Upgrades for Your Business
Ricoh’s Always Current Technology version 2.4 is a free firmware update for eligible Ricoh IM Series multifunctional printers that brings stronger document security, extended cloud…
Should Your Small Business Use a Separate Guest Wi-Fi Network?
A guest Wi-Fi name is not enough. Learn how a properly separated network helps protect business devices, what to test, and when a basic router…
Before Replacing a Copier Fleet: What Florida Agencies Should Document First
A practical checklist for Florida agencies planning a copier fleet replacement through NASPO: usage, security, service, leases, and purchase orders.
Have a question we haven’t answered yet?
Call us at (850) 222-2308 or fill out our quick form. We’ll get back to you same day.